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Post-Sales Support

At Rakesh Trading, support does not stop once you’ve made the purchase.

Our Service Desk is ready to keep your IT up and running ,with quick, trustworthy assistance whenever you need it.

Our Service Desk Solutions

Help Desk Support


A single point of contact for all your IT requirements.

From hardware and software problems to network issues, most are fixed remotely — quickly, without having to wait for an on-site visit.

Extended Warranty – ACE / AC+


Extend the life and protection of your devices with hassle-free claims and coverage beyond the standard warranty.

Third-Party Insurance


Protection against accidental damage, theft, or loss.

Get financial cover for repair or replacement , ideal for high-value devices and business-critical hardware.

Apple Business Manager (ABM) Assistance


We help you with Apple Business Manager registration and setup for all Apple device purchases streamlining deployment and management.

On-Site / Work From Home (WFH) Support


When remote support isn't enough, our technicians are available to visit your location.

We offer a flexible support model, including resident and field engineers for quick, on-ground resolution.

What You Receive

Financial protection for repairs or replacement.

Accidental damage protection for drops, cracks, and spills.

Extended warranty for coverage beyond the standard policy.

Fast and convenient service , often same day.

Access to 24/7 OEM tech support with some plans.

We understand that each business is different. That’s why we tailor our support to meet your budget and your requirements.

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